What
is GOeureka?
GOeureka is a travel tech
company utilising blockchain technology to build a hotel booking platform. Our
mission is to decentralise the hotel booking sector and deliver greater
transparency by allowing hotels to directly connect with their customers. As a
technology partner to hotels, GO aims to provide a dynamic digital experience
to users and eradicate the high commission structures imposed by online travel
agents. By reducing the financial commitments of hotels to third-party booking
platforms, GO’s vision is to enable hotels to focus more resources on providing
better intrinsic value and services to travellers around the globe.
Loyalty
Programmes
Hotel loyalty programmes
will be integrated into the GOeureka platform, where travellers may earn
loyalty points from the hotels they have booked. Necessary APIs will be
provided for hotels to link their loyalty database with GOeureka. This will
help facilitate the interoperable loyalty points detailed in GOeureka’s
official whitepaper. GOeureka will send
and retrieve data from the hotel’s database to provide real-time updates for
users to track their points and for hotels to track points that users have
redeemed with GOeureka. Research shows
that 70% of customers do not sign up for a loyalty programme due to
inconvenience and time costs associated with registering for a programme . With
GOeureka, 1 registration for a loyalty programme is processed and verified in
the backend. Customers will only be required to fill up an online registration
form or, if they are already registered loyalty members, they only need to
provide their pre-registered details (e.g. member ID) and the platform will
link and display their loyalty details.
Services
Dashboard & CMS
Hotels will have access to a services
dashboard and content management system (CMS) that interacts with GOeureka’s
mobile application. Hotels are able to list services that they provide and
directly communicate with guests during their stay. Hotels may subscribe to the
following services:
Ø Housekeeping
Ø Concierge
services
Ø Live
chat
Ø Room
service
Ø Events
In-app notifications will
alert hotels when guests require a particular service. Hotels may update
information and ongoing events in the vicinity, as well as their room service
menu via the CMS.
Mobile
Application Platform
The mobile application
platform will act as an extension of the web application, with the same
consumer-related functions. Additional mobile app functions are detailed
below.
Check-in
& Check-out
As consumer data will be
shared between GOeureka and hotels, the consumers will have a seamless check-in
experience during their stay. Upon registration, GOeureka collects personal
identifiable information, which will be encrypted and stored off-chain. This
information will be used to facilitate the check-in process since users are
already authenticated on the GOeureka platform. Unique identifiers will be
matched with data from the hotel’s central reservation system and consumers are
able to check-in directly on the mobile app.
The check-in experience will consist of 3 simple steps:
1. Select booking
(reservation for the day)
2. Fill up optional
information (hotels may request additional information to cater and personalize
the consumers stay – e.g. Room upgrade, Types of pillow)
3. Check-in to room
Check-in requests will be
automatically approved as long as certain prerequisites like the check-in time
or booking deposit are fulfilled.
Guests may check-out of
their stay through a similar process, but will be redirected to the payment
page, where they may choose from GOeureka’s various payment methods to settle
their vacation bill:
1. Check-out of stay
2. Fill up check-out form
(hotels may ask if guests have minibar consumption, guests may approve additional
charges from in-room dining, etc.)
3. Redirect to payment
page
Hotel
Services
Upon check-in,
authentication tokens will be sent to GOeureka’s hotel CMS and guests will be
matchmade with the hotel they have checked into once tokens are authenticated
in the backend. Hotels and guests will have direct access to each other and
will be able to communicate for the duration of the stay. Guests will be entitled to the
aforementioned hotel services, depending on what hotels make available.
Room
Key
To provide full
self-service capabilities, GOeureka will also provide a room key feature on the
mobile app. The availability of the mobile room key depends on the hotel’s
physical infrastructure, but hotels with smart locks or keypad locks will have
the room key feature integrated on GOeureka’s app.
GOeureka will integrate
available developer APIs by major smart lock providers. This technology makes
use of encrypted Bluetooth technology, where authenticated data is sent from
the GOeureka app through the guest’s mobile device to the smart lock network
which then unlocks a guest’s room. Bluetooth technology is found to be a safer
alternative due to encryption and authentication methods available for
Bluetooth transmission as opposed to Wi-Fi protocols that are easily spied on
by other users on the same Wi-Fi network.
Thank you for the time you have read the reviews about GOeureka if you are interested in this platform you can visit the link below :
Author
Address : 0xaD5CB25325C83057879e3E5dCa5dcF33A0d08D19
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