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GOeureka - Next-Gen Solution Shaping The Future of Online Hotel Booking



Introduction  
GOeureka is an online booking platform that leverages blockchain technology to tackle current issues in the travel industry such as high commission structures imposed by online travel agencies (OTAs) and the fragmented loyalty programmes within the hotel industry. The platform is a partially decentralised web and app platform to provide travellers and hotels direct access to communicate with each other. 

GOeureka’s technical roadmap presents plans for a fully decentralized platform, as well as a loyalty network blockchain to facilitate interoperable loyalty points across the travel industry and possibly across the retail industry. This technical whitepaper outlines the technology behind the platform and the data that will be processed off-chain and on-chain.
Developer Stack:
Ø  HTML, CSS, JavaScript, Ionic Framework (Frontend)
Ø  Python, Django, Golang, NodeJS, Solidity, RESTful API (Backend)
Ø  PostgreSQL, AWS (DB & Hosting)
Ø  Ethereum Blockchain & ERC20 Smart Contracts

PROBLEMS WE SOLVE
LACK OF TRANSPARENCY LEADING TO HIGHER PRICES
Inequitable commissions to OTAs ultimately decrease hotels' margins and increase consumer prices

NEGLECTED HOTEL LOYALTY PROGRAMS
Consumers miss out accruing points and subsequently free hotel rewards

SEARCH BIAS
The manufactured bias through modified and reordered search results on OTA's ultimately costs consumers choice and value


Rebooking Feature  
Travellers will enjoy automatic post-booking discounts for their stays through GOeureka’s patent-pending rebooking feature. The GOeureka rebooking algorithm detects when a hotel rate drops, and automatically re-books an existing booking (qualified bookings that have not passed and are within valid cancellation policies) at the lower rate. Travellers will be notified of their discounted stay.

When hotels choose to drop their rates on the GOeureka platform, they will receive a summary report on the affected bookings and the total discounts provided by the rate cut. This will allow hotels to make true informed decisions that are beneficial to themselves and their guests.

GO store  
The GO store is an in-app exchange for token holders to purchase GO credits using GO tokens. It is a safe and fast liquidation option for token holders to convert tokens into spendable fiat-value credits. Users enjoy discounted products and services on the GOeureka platform when purchasing with GO credits. GO credits are fiat-valued in-app credits that allows for instant transactions and off-chain settlement.   Token holders will redeem GO credits according to the prevailing market rate at time of exchange. GOeureka will rely on data sources from various exchanges and number of custom oracles to retrieve the average token price on the market. Users will use the proxy wallet detailed below to exchange GO tokens for GO credits.

Hotel Services  
Upon check-in, authentication tokens will be sent to GOeureka’s hotel CMS and guests will be matchmade with the hotel they have checked into once tokens are authenticated in the backend. Hotels and guests will have direct access to each other and will be able to communicate for the duration of the stay.   Guests will be entitled to the aforementioned hotel services, depending on what hotels make available.  

Check-in & Check-out  
As consumer data will be shared between GOeureka and hotels, the consumers will have a seamless check-in experience during their stay. Upon registration, GOeureka collects personal identifiable information, which will be encrypted and stored off-chain. This information will be used to facilitate the check-in process since users are already authenticated on the GOeureka platform. Unique identifiers will be matched with data from the hotel’s central reservation system and consumers are able to check-in directly on the mobile app.   The check-in experience will consist of 3 simple steps:  
1. Select booking (reservation for the day)
2. Fill up optional information (hotels may request additional information to cater and personalize the consumers stay – e.g. Room upgrade, Types of pillow)
3. Check-in to room  
Check-in requests will be automatically approved as long as certain prerequisites like the check-in time or booking deposit are fulfilled.  

Guests may check-out of their stay through a similar process, but will be redirected to the payment page, where they may choose from GOeureka’s various payment methods to settle their vacation bill: 
1. Check-out of stay
2. Fill up check-out form (hotels may ask if guests have minibar consumption, guests may approve additional charges from in-room dining, etc.)
3. Redirect to payment page



Author
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